Conclusion

We have successfully carried out a User Centered Design to design a useful piece of technology to support our target audience, the elderly (approximately over 65).

This involved looking at the users needs and views through various methods, such as questionnaires, observing their environment, general research and the use of persona's. We involved the users in the evaluation of our prototype design, to help us design a more suitable product. As well as following the process of a User Centered Design we have applied various aspects of HCI such as using creativity tools, developing persona's and using Heuristic evaluation.

The result is that we have designed a mobile phone suitable for the elderly, that they will find easy to use, and not be afraid to try using it as new technology, yet still have the features they require.